FAQ
1
What is estimated delivery time?
It typically takes 4-8 working days to deliver the product after dispatch.
2
Are the bags washable?
In case of light strains, you can clean the fabric part by taking a damp cloth and wiping the fabric. For the leather part, wipe the strain off using cotton soaked in any oil, like coconut oil. Do not clean the fabric with oil or any other chemical.
3
What material are these bags made up of?
The bags are made of cotton handblock printed fabric.
4
How to receive a refund of a cancelled paid order?
If you have successfully cancelled your paid order yourself, kindly reach out immediately on shopjaipurbasta.com or Whatsapp us at +91 7737018009. Our team will have initiate a refund which can take upto 7 working days to reflect in your source account.
5
How much time does it take to process a refund/ exchange?
It can take upto 10 working days for us to confirm and initiate a refund/ exchange for your order upon receiving the product back at our warehouse.
Still have questions? Our team is always happy to help! Reach out and we'll get back to you with a solution within 2 working days. 📧 shopjaipurbasta@gmail.com 📞  +91 7737018009, +917878120975
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